Fall 2014 Session 10 - Weeks September 15 to 1:00 to 5:00 p.m.
November 17, 2014
Delivering the essentials for business theory in a condensed, to-the-point format; this is an excellent course for anyone wanting an overview of the standard practices in business today. Through case studies, problem-solving exercises and interactive class sessions you will obtain the knowledge you need to succeed. The Mini MBA will help you advance your understanding of business by providing a framework of knowledge for making informed business decisions on issues affecting your organization today.
This program gives high potential employees the opportunity to firm up their business sense in an intensive learning program. You'll spend each week developing a practical foundation in useful business practices and concepts used in business today. Don't miss your chance to prepare for your future.
The program fee of $1,995 per person includes all course materials; a customized portfolio; parking; refreshments and Continuing Education Units. Each participant attending at least nine out of the ten sessions, will receive a Center for Management Development Mini MBA Certificate plaque. This program will be held at the CMD Training Center on the WSU Campus.
Fall 2014 Session
10 - Weeks
September 15 to
1:00 to 5:00 p.m.
Who Should Attend?
- Experienced managers who need a solid foundation in current business theory and practices.
- Technical professionals moving into management positions who need more management "know-how".
- Managers looking to advance their careers, who need to become knowledgeable in a variety of functional areas.
- Those who need to broaden their understanding of how functional areas within a business interrelate.
- Executives or business graduates who need to update their business skills and education.
"The Mini-MBA program has been absolutely valuable and applicable to what I do in my workplace. Great program! Maggie Gordon, Mgr. Engineering Services, Johnson Controls
"I would absolutely recommend this program to any professional wanting to continue their education. This course provided excellent information. Each topic is relevant for business today." Kayli Smith, Director of Primary Care, Grene Vision Group
"The professors with real life experiences were the best - they could apply their real life journey and experience to the subject - very helpful. Michael Flores was great! Those were the classes I dreaded (finance) - he made it real, clean and understandable."
Sherri Hetler, Mgr. Warranty Programs-Global Customer Support, Hawker Beechcraft
The Challenge of Leadership
Leaders facilitate the movement toward a common goal or shared objective. Leaders can be found in all types of organizations, but a common set of behaviors has been shown to differentiate outstanding leaders from ordinary ones. This session examines the behaviors of outstanding leaders: challenging the status quo, inspiring a shared vision, enabling others to perform, setting an example and rewarding accomplishments.
Instructor: Gerald Graham, Ph.D., R.P. Clinton Distinguished Professor
Operations Management: Delivering Value to the Customer
Firms exist to create value. The production or operations area of an organization is where the goods are produced, or services rendered, that justify the existence of the firm. With effective Operations Management (OM), a firm can gain competitive advantage by delivering high-quality and cost-competitive products and services. This session will cover some of the concepts and techniques related to designing, managing and improving operations.
Instructor: Sue Abdinnour, Ph.D., Omer Professor in Business
Human Resources Management and Legal Issues
Raise your awareness of current and future issues in the human resources field while cultivating a practical and theoretical framework to address today’s major human resource challenges. Explore management’s responsibilities in selection, retention, development, evaluation and reward. Special emphasis will be placed on the prevention of legal problems and the latest developments in this ever-changing and challenging arena.
Instructor: John Belt Ph.D., Professor Emeritus of Management
How to Understand Financial Statements and Speak the Language of Accounting
Managers need to be able to read and understand financial statements. This skill allows managers to better communicate with financial personnel and use the information to make good management decisions. Concepts used in preparing financial statements and interpreting their meaning will be an important part of this session. We will focus on the income statement, balance sheet and statement of cash flows with particular emphasis on how various transactions affect these financial statements. Interrelationships among the statements will be highlighted along with ratio analysis.
Instructor: Michael Flores, MAcc, CPA, Monroe Faculty Fellow
Ethics in Business
Ethics is the heart of leadership. Understanding ethics makes business sense: it can contribute to organizational survival and success and make you a better leader and manager. The basics of ethics include a review of ethical terms, corporate examples, and identifying dimensions of ethics. Business decision-making is frequently based on the judgment of managers and is not simply choosing right from wrong. Successful leaders understand how their personal character and attributes can positively or negatively affect their organization.
Instructor: Larry D. Spurgeon, JD
Using Accounting Information for Cost Control and Management Decision Making
As a manager, you have financial responsibility for your area and this, in turn, has an impact on ultimate profitability for the owners of the business. You will learn about the financial decisions that are essential to maximize shareholder value. Management accounting utilizes accounting information for internal decision making to implement cost and profitability controls. This session will contrast Management Accounting with Financial Accounting. It will explore basic cost behaviors and their measurement, profit relationships and special issues which can greatly affect business outcomes. We will examine which accounting figures to rely on for making effective business decisions, and learn the meaning of specific accounting vocabulary.
Instructor: Michael Flores, MAcc, CPA, Monroe Faculty Fellow
Marketing and Brand Management
This session examines the fundamental functions of marketing management (analysis, planning, implementation and control) with respect to the driving mission of the organization – the creation and maintenance of long-term customer relationships that profitably satisfy customers’ needs. The effect of marketplace trends and recent developments in marketing will also be discussed.
Instructor: Brian Rawson, MBA
Strategy - Management Strategy and Implementation
Managers and leaders need to know clearly what they want for their organization or department and how they will get there. Strategic thinking is the framework for strategic and operational plans. This session will illustrate the process to enable participants to focus on the long-term perspective while operating in the present. Identify the key elements required to achieve a cohesive path to reach organizational goals and objectives. Any organization will struggle without a structured plan and business map in place to define its objectives. Gain a better understanding of how to formulate methods to integrate a strategic plan and vision into your organizational culture.
Instructor: Jim Wolf, Ph.D., Professor in Management and Kincaid Faculty Fellow
Solving Problems with Root Cause Analysis
Examine methods used for solving problems in the modern operations environment. Root Cause Analysis (RCA) is a methodology for finding and correcting the critical reasons for the problems. Bad things happen – the extent of the damage now, or whether it happens again, is a product of how you respond. Often without any analysis, we charge ahead with hastily-conceived, ill-considered solutions that merely sweep the badness under the edge of the rug. What we need is a method that helps us find the core issues affecting performance. Root Cause Analysis is best addressed by knowing how and when to use various tools. The ultimate goal of the program is for you to become a more effective decision maker, individually and when working with others.
Instructor: Anita Barrett, PMP
Customer Satisfaction and Quality: Linking Quality to the Bottom Line
Most organizations speak openly and frequently about quality service and customer satisfaction. However, most managers have difficulty defining these terms and even more difficulty in measuring them. In management “if you can’t measure it, you can’t manage it.” In this session we define quality and customer service and illustrate proven methods to develop a measurable quality and customer driven culture in your organization.
Instructor: Donald Hackett, Ph.D., Associate Professor and Kansas Family Business Fellow
Mini MBA sessions will be held at the CMD Training Center on the Wichita State University campus.