Leading and communicating within the delicate balance of personalities and talent in a project environment requires an astute understanding of the motivations, anxieties and goals of the team members you lead. Without the proper tools successful leaders employ, even the best planned project can end in failure. This useful program will equip project managers with the skills they need to lead and communicate effectively in a project environment, especially in projects where they don't have direct authority over other members of the project team.

BENEFITS:

After completing this workshop, participants will be able to:

• Clearly identify the role of a project leader
• Understand how to conduct a stakeholder analysis
• Describe project vision, objectives and scope
• Understand how to exert influence
• Improve communications with team members and stakeholders
• Develop and execute a communication plan
• Explain how to handle internal and external conflicts

OUTLINE:

1. What is the Role of a Project Leader
   1. How does leadership differ from participation
   2. Important qualities of an effective project leader
   3. The four phases of transition to leadership
2. How to Conduct a Stakeholder Analysis
   1. Identify stakeholders  
   2. What do you need from each stakeholder?
   3. What information do stakeholders need about the project?
3. What Is Your Natural Leadership Style?
4. Why Vision, Objectives and Scope are Important
   1. Project objectives should be specific and measurable
   2. Are performance measures clear?
   3. Do all stakeholders understand and support the project?
   4. How to determine project success
5. How to Increase Your Influence with Your Team and Stakeholders
   1. Eight ways members and stakeholders may resist your influence
   2. Six influence tactics
   3. Six conditions of a highly motivated project team
6. How to Improve Your Personal Communication Skills
   1. How a communication model can explain failures
   2. How to give and receive feedback
7. Communications Planning and Management
   1. Tools and techniques for communicating with stakeholders
   2. The communications management plan
   3. Tools and techniques for distributing information
   4. Performance reporting tools and techniques
8. How to Conduct Effective Project Team Meetings
   1. Encourage participation from less verbal members
   2. How to handle dominant members
9. How to Resolve Conflict within the Team and Among Stakeholders
   1. What causes project teams to disintegrate?
   2. How to tell if your team is heading toward trouble
   3. How to turn impasses into acceptable solutions

Did you know?
You can choose the Project Leadership & Communication course to fulfill a requirement for The Master Certificate in Project Management