Center for Management Development
W. Frank Barton School of Business - Wichita State University
Center for Management Development - Education you can use immediately!
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BENEFITS:
In today's organizations, rapid-paced change dictates that the old managerial approaches of control and compliance are largely ineffective. To be successful, managers must become coaches who push exceptional performance by empowering employees rather than acting as referees to control employees. The coaching relationship is successful when it's based on a partnership for achieving results and a commitment to collaboration.
OUTLINE:
- The manager as a coach
- The mindset of a coach
- Why the coaching approach works so well
- Similarities between coaches and managers
- Differences between coaches and managers
- Six characteristics of successful coaches
- Roles of the Coach
- The coach as a motivator
- The coach as a teacher
- The coach as a mentor
- The coach as a winner
- Coaching the Problem Employee
- How to determine if the employee can be salvaged
- When to be supportive; when to be tough
- A performance improvement plan that leads to improvement or termination
- Coaching Approaches and Techniques
- How to get employees to commit to ambitious goals
- Guidelines for conducting coaching sessions
- How to give feedback that helps people improve
- How to build "esprit de corps" and trust in the group
LOCATION:
Coaching for Top Performance will be held in the CMD Training Center in the Woodman Alumni Building on the Wichita State University campus in Wichita, Kansas.
General Information for Nearby Accommodations
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