This course based on research presented in the book, "The Carrot Principle" by Adrian Gostick and Chester Elton.  

Prior to Attending the Sessions:

Participants are expected to read assigned chapters prior to the workshop and will take quizzes throughout the workshop. The instructor will supplement the material with interactive case discussions, videos and exercises.

OUTLINE:

1. Research on How Recognition Improves Performance
   1.  Seventy-four percent of leaders do not practice effective recognition
   2.  Effective recognition correlates highly with return on equity, customer satisfaction and employee morale
   3.  Effective recognition enhances goal setting
   4. Effective recognition improves communication at all levels
   5. Effective recognition increases trust between employees and managers
   6. How recognition increases accountability
   7. What is the key difference between altruists and expectors? 
2. How to Get Better Results by Transforming the Organization's Culture
   1. What are the characteristics of engaged employees?
   2. How to assess employee engagement in your organization
   3. How to assess employee satisfaction in your organization
   4. The three most important questions employees have about their work
   5. How to execute the four most common forms of effective recognition
   6. Twenty-three reasons why managers do not practice effective recognition
   7. How to use the carrot calculator
   8. One hundred and twenty-five practical recognition ideas

LOCATION:

Mastering Employee Engagement will be held in the CMD Training Center in the Woodman Alumni Building on the Wichita State University campus in Wichita, Kansas.    

General Information for Nearby Accomodations