Center for Management Development
W. Frank Barton School of Business - Wichita State University
Center for Management Development - Education you can use immediately!
Now In: April 2010 → Assertive Leadership Techniques
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BENEFITS:
Assertiveness is one of the most valuable skill sets leaders and managers can possess. It ensures that you are clear, consistent and understood by those you lead. Assertiveness helps eliminate the confusing and inconsistent messages many of us often convey unintentionally to our employees and coworkers. This program gives participants practical techniques to improve their assertiveness in leadership positions and helps define the difference between assertive, aggressive, passive and devious leadership styles. This program will also provide opportunities to use assertive techniques in problem solving and interpersonal workplace situations.
OUTLINE:
- Assertiveness and Leadership
- What is assertiveness?
- Assertiveness aids leadership
- What Is My Communication Style?
- Passive and non-assertive
- Overly assertive - aggressive
- Indirectly assertive
- Effectively assertive
- How to Be More Assertive
- How to confront
- How to communicate
- How to Handle a Problem Boss
- Compliments, Criticism, Rejection
- Taking compliments
- Giving compliments
- Criticizing
- Accepting "NO"
- Saying "NO"
- Feedback to subordinates
- Constructive Confrontations
- Competition
- Why give in?
- Compromise
Problem-solving conflicts
LOCATION:
Assertive Leadership Techniques will be held in the CMD Training Center in the Woodman Alumni Building on the Wichita State University campus in Wichita, Kansas.
General Information for Nearby Accommodations
Candlewood Suites 3141 N Webb Rd Wichita, Kansas 67226 (316) 634-6070
Courtyard by Marriott 2975 N Webb Rd Wichita, Kansas 67226 (316) 636-4600
Hilton Garden Inn 2041 N Bradley Fair Pkwy Wichita, Kansas 67206 (316) 219-4444
Residence Inn 1212 N Greenwich Rd Wichita, Kansas 67206 (316) 682-7300
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