WSU CMD

Center for Management Development

W. Frank Barton School of Business - Wichita State University
Conflict, Change & Negotiating in the Workplace


Conflict, Change & Negotiating in the Workplace

Conflict, Change & Negotiating in the Workplace

Seminar Date: May 8, 2012

Location: CMD Training Center - Wichita, Kansas
Time: 8:30am-3:30pm
Led by: Dr. Gerald Graham

Price: $199.00 


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BENEFITS:

This seminar will introduce the skills of negotiating conflict and implementing change within organizations in a variety of situations.

DESIGNED FOR:

This seminar is designed for individuals work with supervisors, managers, sales and customer relations people where conflict and negotiation skills are important.

OUTLINE:

  1. An Introduction to Negotiating
    1. What is negotiation?
    2. What can you negotiate
  2. The Three Crucial Variables in Negotiating
    1. Eight ways to increase your power
    2. How to use time to your advantage
    3. What information can do for you
  3. What are Five Styles for Negotiating Conflict?
    1. Do you tend to be passive?
    2. Do you want to win at all costs?
    3. Do you tend to withdraw from conflict?
    4. Do you compromise too often?
    5. How to use a win-win approach
  4. How to Implement Change
    1. Six reasons why people resist change
    2. Four ways to gain acceptance to change
    3. Four techniques for implementing change
  5. An Analysis of Your Styles
    1. What is your negotiating style?
    2. What is your style of conflict resolution?
    3. What is your style of implementing change?

Did you know?
You can choose the Conflict, Change & Negotiating in the Workplace course to fullfill a requirement for the Management Certificate

LOCATION:

Conflict, Change & Negotiating in the Workplace will be held in the CMD Training Center in the Woodman Alumni Building on the Wichita State University campus in Wichita, Kansas.

General Information for Nearby Accomodations


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