Download the brochure: Leadership for Healthcare Professionals
“When I became Director of Nursing, I was unprepared for dealing with all of the people challenges in my department,” explained a newly-promoted director. In professions, individuals assume leadership positions based largely upon their technical competence and job performance. However, success in an administrative position depends more on leadership skills than technical expertise.
BENEFITS:
Healthcare is filled with people of different attitudes, behaviors and personal situations all working together in circumstances that can lead to life and death decisions. Learning to effectively lead, motivate and influence others, regardless of your authority level, is critical to successful outcomes. This program addresses the challenges faced by healthcare professionals and will help you to develop and hone your skills and improve your leadership abilities.
You’ll learn to engage your staff in the pursuit of your organization’s vision and learn to establish a mission and fulfill the objectives to get there. You’ll also explore case studies on motivation, learn the best leadership practices, better understand communication challenges, find out how to address conflicts and get help dealing with employee attitudes. Don’t miss out! Enroll today to gain hands-on techniques for getting the best out of your employees.
OUTLINE:
- What Are the Fundamentals of Leadership?
- How leading differs from doing
- What challenges do technical experts face?
- Why leaders are in the middle
- What is my default leadership Style?
- How Leaders Use Objectives
- What is the role of vision and mission in healthcare?
- How to separate means from ends
- What are examples of departmental objectives?
- Four common problems with objectives
- How to Improve Attitudes and Performance
- Attitudes of health professionals
- What work factors influence attitudes?
- What is the impact of attitudes on teamwork and patient service?
- How to deal with negative attitudes
- How to Deal with Conflict and Teamwork
- What causes conflicts?
- What is your conflict resolution style?
- How to improve teamwork within the department
- How to improve teamwork between departments
- How to Improve Performance and Morale with Communication
- How to improve communication within your organization
- How to improve communication with better listening
- How to be more assertive
- How to Handle Problem Employees
- How to manage absent and tardy employees
- How to deal with employee mistakes
- How to handle slow workers
- What to do about poorly motivated professionals
- How to ensure effective discipline
- How to Hire and Retain Motivated Professionals
- How to improve your hiring process
- How to improve interviewing skills
- How to be more effective at checking references
- How to introduce a new employee to the job
- What keeps professionals in their jobs?
LOCATION:
Leadership for Healthcare Professionals will be held in the CMD Training Center in the Woodman Alumni Building on the Wichita State University campus in Wichita, Kansas.
General Information for Nearby Accommodations
Candlewood Suites
3141 N Webb Rd
Wichita, Kansas 67226
(316) 634-6070
Courtyard by Marriott
2975 N Webb Rd
Wichita, Kansas 67226
(316) 636-4600
Hilton Garden Inn
2041 N Bradley Fair Pkwy
Wichita, Kansas 67206
(316) 219-4444
Residence Inn
1212 N Greenwich Rd
Wichita, Kansas 67206
(316) 682-7300
